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General Terms of use for the website

Controller

This website (www.jezersek.si/en) is owned and operated by the company Jezeršek gostinstvo d.o.o.: 
JEZERŠEK GOSTINSTVO d.o.o., Sora 1a, 1215 Medvode, Slovenia, registration number: 5424985000, VAT ID SI 95669647 (hereinafter referred to as the controller). 

At the company Jezeršek gostinstvo we understand the importance of protection of personal data. Therefore, we will handle your data responsibly and respect your privacy in accordance with the requirements of the EU General Data Protection Regulation (GDPR).


General

Content published on the website may only be reproduced for non-commercial purposes, and shall contain all copyright warning notices and must not be transcribed, reproduced or otherwise disseminated without the permission of the company Jezeršek gostinstvo.

We strive to publish only accurate and updated information on the website, but we cannot guarantee the complete accuracy and reliability of all published information. We assume no responsibility for the possible consequences arising from the use of information published on this website or the temporary interruption of the website.

The company Jezeršek gostinstvo reserves the right to change any information published on this website.

By using this website, the visitor confirms to accept these terms and conditions in full and to agree with them.


Data protection


(1) Personal data

We understand the importance of privacy of our website visitors. Therefore, all the data that we collect on the website (online form), will be used exclusively for the purposes for which they were collected. 


(2) Data retention

Personal data collected on the basis of your explicit consent is stored in an electronic or physical database of personal data (depending on the form of the acquired personal data). Databases are adequately protected by technical means, and only authorized persons have access to them.

All personal data that you provide to us digitally (online form) is stored on servers within the company or partners with whom we have concluded contracts. 

The company Jezeršek gostinstvo cooperates with leading providers of data processing tools that comply with the General Data Protection Regulation (GDPR).

The collected personal data that fall under the General Data Protection Regulation will be retained for up to 30 days from the moment you notify us that you no longer agree with the retention and processing of your personal data. 

If we wish to use your personal data you have provided to us for new or different purposes, other than for which it was originally collected, we will request your consent first. 

All personal data will be kept confidential.


(3) Collection, processing and use of personal data

We collect, manage, and process your personal data only for statutory purposes or on the basis of your explicit consent.

Personal data that we need to collect for statutory (or contractual) purposes are for example: 
  • Information on registration and payment of cookery courses and culinary workshops within the Jezeršek Academy
  • Information on the Gift Can order
  • Information on the Gift Voucher order
  • Information regarding the submitted request (Contact us form)

Personal data that we collect for other purposes and for which an individual's consent is needed are as follows:
  • E-mail address at the E-mail Newsletter Subscription
  • IP address used to authorize the use of cookies on the website (Read more: www.jezersek.si/en/cookies
  • Job application information and data

Data obtained by consent is primarily intended for communication with individuals, in order to inform them about the Jezeršek Academy news and the activities of the company Jezeršek gostinstvo. 

We shall not transfer the collected personal data to third parties, without the previous consent of the owner.


(4) Use of personal data

We only collect and process personal data that we need for the performance of services or that are requested by law or contract or those for which you granted explicit consent. For example, such personal data is: name and surname, address, telephone number, e-mail address, date of birth. 

The use of your data for e-mail notification purposes shall be effected only after your consent or on the basis of a legitimate interest. For e-mail notification purposes, we collect: e-mail address (obligatory), name (optional), surname (optional).

E-mail notification purposes (see bottom of the message why did I get this?):

  • notification about the Jezeršek Academy news (new cookery courses and culinary workshops, new dates of workshops and courses, presentation of managers, recipes ...); 
  • notification of news about the company Jezeršek gostinstvo (news in the field of catering and organization of events, news and trends in weddings ...);
  • keeping in touch with customers, clients and participants of culinary workshops and courses and maintaining their satisfaction. 

Your feedback is needed and helps to provide quality services. In order to obtain relevant information on the satisfaction with the service, we occasionally and in when in contact with users (for example participants of the Jezeršek Academy, catering service clients, ...) send an invitation to fill out a questionnaire or request to provide feedback. The submission of surveys is voluntary and does not require the prior consent of the user.


(5) Withdrawal of consent

You can withdraw the consent to process personal data at any time. You can withdraw the consent for a particular purpose or for all purposes of processing personal data with which you have agreed. 

You can withdraw the granted consent:
  • by clicking on the “unsubscribe from this list” link at the end of each e-mail you receive from us, 
  • by answering to an e-mail,
  • by sending an e-mail at info@jezersek.si, subject: Unsubscribe. 
In case of withdrawal of the consent to collect or process personal data, all collected personal data to which the request for deletion refers will be deleted or excluded from automatic processing.

The withdrawal of consent to the processing of personal data does not affect the legality of the processing of personal data relating to you effected until your withdrawal nor the use of such personal data for statutory purposes.

(6) Individual's rights

Every individual subscribed to the newsletter has the:

  • Right of access,
  • Right to object,
  • Right to rectification,
  • Right to be forgotten,
  • Right to data portability, 
  • Right to restriction of processing and retention or right to withdraw the consent for processing and retention, without prejudice to the lawfulness of the processing which was, on the basis of consent or approval, carried out until its withdrawal.

The individual may exercise those rights at any time.

You can send your request for notification, erasure and rectification to the following e-mail address info@jezersek.si

All requests received by the user will be treated in accordance with the internal rules of the company Jezeršek gostinstvo.

(7) Data protection

We have taken technical and organizational measures to protect your personal data. Our methods and safety measures are regularly adapted to the latest standards and modern technologies. 

If the protection of your personal data is compromised, and if this would indicate that such a threat to the protection of personal data could pose a great risk to your rights and freedoms, we will notify you immediately.

In the case of a personal data breach, we shall without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify the personal data breach to the competent supervisory authority.


(8) Right to object

If you believe that we have violated your rights in any way, you may submit an application for clarification to the company Jezeršek gostinstvo or the competent supervisory authority - the Information Commissioner of the Republic of Slovenia: Republic of Slovenia, Information Commissioner, Zaloška 59, 1000 Ljubljana, Slovenia,  www.ip-rs.si, at any time. 
 

(9) Important notice

We commit ourselves to process all collected data only in the context of the aforementioned management purposes or to process all personal data and in accordance with the Personal Data Protection Act and other relevant sectoral legislation as well as in accordance with the Regulation (EU) 2016/679 on the Protection of Individuals with regard to the Processing of Personal Data (GDPR).

We will do everything in our power to help you exercise your rights.

If you have any questions about our Privacy Policy, please contact us at:

Jezeršek gostinstvo d.o.o. 
Sora 1a
1215 Medvode
Slovenia

T: +386 (0)1 386 94 18


The validity of privacy policy
Valid from May 22, 2018.